When you make a purchase with us, your order will be processed within 1-2 business days.  We do not ship on Saturdays, Sundays or on national holidays.  All orders placed on those days will be processed on the next business day.  If we encounter any problems with your order, you will be contacted within two business days.

SHIPPING:

All orders are shipped by UPS Ground or USPS Priority Mail. APO/FPO orders are shipped by standard USPS delivery.  Orders containing gift cards and no other merchandise will be shipped at no charge via USPS.

BACKORDERS:

You will be contacted by email if your order contains an item not currently available.  You can either choose to wait for the item or we can remove it from your order.  If you choose to wait, the backordered item will ship to you as soon as we get it back in stock.  Due to availability issues, we can only provide an estimate as to when this will occur.

Payments for backordered items are made up front as part of the original order.  This helps to keep shipping costs down, as it would be more expensive to charge for two separate shipments.  If you choose to remove the backordered item from your order, a refund will be issued to your purchasing credit card.